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Returns

At Natural Foundation LTD you have the right to a 14 day return period after receiving in the post. This only applies if the product has not been used or tapered with with the seal still intact. The packaging must remain in the same state that it left dispatch or it will not be accepted under the Distance Selling Act. The return is at the customers expense and contact information can be found in our contact section. The cost of the product will be refunded minus the courier.

If the customer finds the product is defective or received the incorrect product Natural Foundation Ltd will replace with no extra cost to the consumer so long as the packing is not damaged and seal remains unbroken. If the product internally is damaged; notify us and we will determine the course of action needed. If at fault of manufacturer and not due to transportation we will enter a refund/replacement protocol.

Upon receipt of the product the consumer must check the package that it is compliance with their order and that the packaging is sealed and unbroken. If there is any discrepancy with the packaging due to transportation it is up to the customer to check with the courier about the protocols for receipt of damaged goods.

Do not accept a product if the packaging appears tampered, damaged or the seal is broken due to transportation.

Contact:

info@nfsupplements.co.uk

HD Supplements LTD

66 Mill Street

Eynsham

OX29 4JU

 

 

Who Are We?

Natural Foundation Supplements, we are one of the leading independent dietary supplement companies manufacturing in the United Kingdom. Based in Oxfordshire, our products are distributed throughout the world, utilizing all the major online market places.

We choose to manufacture in the United Kingdom to assure our supplements have been produced to the strictest guidelines in the best possible facility. Strong emphasis is placed on the quality of our products and services. Our well-trained staff await to assist you with any enquiries.

  • Product Range

    We believe in delivering excellent products at competitive prices. Our ever increasing range already consists of over 100 stock items including herbal supplements, health foods, vitamins and minerals. When you buy any of our products, you are buying direct from the manufacturer. We believe the simplicity of our business model removes unnecessary transport and added costs incurred with a long chain of commerce, helping us to offer you the best possible prices with the least environmental impact

    If you would like advice on any of our products, please do not hesitate to contact us.

  • Quality Assurance

    We operate rigorous quality management systems that have been developed in conjunction with our suppliers in an effort to attain the same high level of dedication that you expect as the customer.

    These management systems operate on a precautionary principle and are supported by a range of on-site audits and product testing. Suppliers are also required to meet a range of quality, safety, environmental and social standards. We believe in a system based approach to food safety and quality, with ever improving cycles. With these systems we can assure our products and services will always improve. After all, your health is our Focus.

  • Environmental & Social Responsibility

    As part of our efforts to maintain natural foundation supplements as a leading manufacturer and supplier of quality healthcare products and food supplements, we fully recognise and appreciate our position within the environment, and as such we making a continual effort to lower our Carbon footprint.

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Accreditations

5 – Star Hygiene Rating - Click here to view on the FSA website
HACCP
Certified Staff
Made In UK
ISO Certified Clean Rooms
Certified Food Hygiene and Manufacturing Staff
Ethical Company
Non-GMO
Not Animal Tested